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@REPLYADDR Paul <nospam@needed.invalid>
@REPLYTO 2:5075/128 Paul
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@PID: Ratcatcher/2.0.0.25 (Windows/20130802)
@TID: FIDOGATE-5.12-ge4e8b94
On 6/7/2023 11:56 PM, T wrote:
>
> His symptom was he was told on shutdown that M$ needed to
> do an update. When the reboot took place, he gets the
> annoy balls and then a black screen. Monitor status
> LED shows connection. Looks to me like the final part
> of the update is corrupted.
>
> Could be his hard drive has gone bad or is corrupted.
> Probably Winodws is all messed up.
>
> An inplace would be nice, but if there is corruptions
> in the registry, it may be best to wipe and reinstall.
> He has Carbonite for his backup
OK, so you know what to do.
Boot from some media with a WinPE, and it`ll be running
as administrator when you type this into Troubleshooting : Command Prompt
DISM /image:c:\\ /cleanup-image /revertpendingactions
You would check that there really is a C: present
c:
dir
# Eyeball screen for the usual materials like "Program Files"
When you boot the installer DVD, the "DVD OS" uses X:, leaving
C: available as the "OS to be repaired". But you still have to
check the content of C: , as Windows lettering isn`t predictable.
It can be D: for example.
The reason I recommend this procedure, is it said "needed to do update"
and maybe the revertpending thing can handle that.
If you need a KB number, see if there is a
C:\\windows\\winsxs\\pending.xml
That is suggested in a google search, as the state info, but
I`m sure Winston will have a list of files to look at.
Paul
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