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On 6/8/23 03:08, Paul wrote:
> On 6/7/2023 11:56 PM, T wrote:
>
>>
>> His symptom was he was told on shutdown that M$ needed to
>> do an update. When the reboot took place, he gets the
>> annoy balls and then a black screen. Monitor status
>> LED shows connection. Looks to me like the final part
>> of the update is corrupted.
>>
>> Could be his hard drive has gone bad or is corrupted.
>> Probably Winodws is all messed up.
>>
>> An inplace would be nice, but if there is corruptions
>> in the registry, it may be best to wipe and reinstall.
>> He has Carbonite for his backup
>
> OK, so you know what to do.
>
> Boot from some media with a WinPE, and it`ll be running
> as administrator when you type this into Troubleshooting : Command Prompt
>
> DISM /image:c:\\ /cleanup-image /revertpendingactions
>
> You would check that there really is a C: present
>
> c:
>
> dir
>
> # Eyeball screen for the usual materials like "Program Files"
>
> When you boot the installer DVD, the "DVD OS" uses X:, leaving
> C: available as the "OS to be repaired". But you still have to
> check the content of C: , as Windows lettering isn`t predictable.
> It can be D: for example.
>
> The reason I recommend this procedure, is it said "needed to do update"
> and maybe the revertpending thing can handle that.
>
> If you need a KB number, see if there is a
>
> C:\\windows\\winsxs\\pending.xml
>
> That is suggested in a google search, as the state info, but
> I`m sure Winston will have a list of files to look at.
>
> Paul
Owing to the age of his old computer, I talked
him into buying a new computer.
And I love you write up. This is not the first
time you have sent it to me. I printed it out
and carry it in my briefcase. I have used
it several times.
-T
My keeper (you will notice a lot of Paul`s
wonderful previous advice in it). I recommend
everyone print this out this for when all hell
breaks loose:
sfc, dism, chkdsk: on line and off line checks:
Reference: http://woshub.com/dism-cleanup-image-restorehealth/#h2.6
Note: "c:" moves to "d:" in PE mode, sometimes
sfc /scannow
Stop a pending upgrade/update
dism /Online /cleanup-image /revertpendingactions
And this is helpful too:
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Offline (from installaton boot media) method from installation
media in PE mode:
Open a command prompt from repair -> troubleshooting
The "image" and "offbootdir" referred to in the command
line switches below is the local windows install drive
(Usually D:\\ see "diskpart" instructions below).
Use DiskPart to locate the drive letter of the Windows installation
and the "Sources" drive.
"images" would be the largest one (GB).
"X:\\Sources" is not the "Sources" drive. The "Sources"
drive is usually one or two drive letterpast the "image"
directory. In DiskPart, it shows as around 5611 MB.
It resides on your boot device (CD-ROM, etc.).
Verify the "Sources" drive, directory, and location with
dir [x]:\\sources\\install.win
Find "images" and "sources":
diskpart
-> List vol
-> Exit
Presuming the
"image" (local Windows install) is usually D:
"Sources" (your flash drive) is in F: (not X:)
repair a corrupted disk:
chkdsk D: /f (written sectors)
chkdsk D: /f /r (all sectors)
System File Check (sfc):
sfc /scannow /offbootdir=D:\\ /offwindir=D:\\windows
Deployment Image Servicing and Management (DISM):
dism /image:D:\\ /cleanup-image /restorehealth
/source:wim:F:\\sources\\install.wim
Stop a pending upgrade/update
dism /image:c:\\ /cleanup-image /revertpendingactions
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