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@REPLYADDR David Brooks
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@REPLYTO 2:5075/128 David Brooks
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On 03/06/2023 04:33, Boris wrote:
> Windows 11 Home, 22H2
>
> Edge, Firefox, Brave, SR Iron installed.
>
> Windows File Explorer set to show previews.
>
> .csv, .doc, .xls, .jpg files all automatically show previews just fine when
> selected (left click) in File Explorer
>
> When selected in File Explorer, this message is displayed in what would be
> the preview screen:
>
> "This file can`t be previewed because of an error in the PDF Preview
> Handler."
>
> Adobe Acrobat Free Reader is not installed. I did install it, and set it
> as the default pdf reader, but still no good. What this did was to display
> nothing in the preview display window. I uninstalled it, and did a system
> recovery, so I`m back to "This file can`t be previewed because of an error
> in the PDF Preview Handler."
>
> I`ve researched, and nothing I`ve found seems to correct this error.
>
> Any ideas?
>
> TIA
It appears that you are experiencing issues with the PDF preview handler
in Windows File Explorer. Here are a few troubleshooting steps you can
try to resolve the problem:
1. Update Windows: Ensure that your Windows operating system is up to
date. Sometimes, Microsoft releases updates that fix known issues,
including problems with preview handlers.
2. Install Adobe Acrobat Reader DC: While you mentioned that you
installed Adobe Acrobat Free Reader, it`s possible that it didn`t
properly integrate with the preview handler. I recommend downloading and
installing the latest version of Adobe Acrobat Reader DC from the
official Adobe website. After installation, set it as the default PDF
reader.
3. Repair Adobe Acrobat Reader DC: If you already have Adobe Acrobat
Reader DC installed, you can try repairing the installation. Open the
Control Panel, navigate to "Programs" or "Programs and Features," locate
Adobe Acrobat Reader DC in the list, and select the option to repair or
modify the installation. Follow the prompts to complete the process.
4. Reset File Explorer Preview Settings: You can try resetting the File
Explorer preview settings to their default values. To do this, open the
File Explorer Options by typing "File Explorer Options" in the Start
menu search bar and selecting the appropriate result. In the "File
Explorer Options" window, go to the "View" tab, and click on the "Reset"
button under "Reset File Explorer`s preview pane." Click "Apply" and
"OK" to save the changes.
5. Clear Thumbnail Cache: Clearing the thumbnail cache can sometimes
resolve issues with file previews. Open File Explorer and go to the
following folder: `%LocalAppData%\\Microsoft\\Windows\\Explorer`. Delete
all the files with the prefix "thumbcache" or "iconcache". Afterward,
restart your computer.
6. Try Alternative PDF Readers: If the issue persists, you might
consider trying alternative PDF readers that have built-in preview
capabilities, such as Foxit Reader or SumatraPDF. Install one of these
programs, set it as the default PDF reader, and check if the preview
handler works with these applications.
If none of these steps resolve the problem, you may need to seek further
assistance from Microsoft support or explore other online communities
where users discuss Windows-related issues in more detail.
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